The secret to getting your customers to keep coming back again and again is to treat them like a star, according to one customer service speaker and author.

Donna Cutting shares with readers at BusinessKnowHow six secrets to treating your customers like celebrities so they come running back to you when they are looking to buy.
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March 26, 2008

Follow the Breadcrumbs

You can avoid a lot of pitfalls and obstacles in your sales career if you arm yourself with the knowledge of those who have succeeded already. Success leaves a trail. Don't be afraid to follow in the footsteps of those who have found success.

Tom Richard shares with readers at the Toledo Free Press the valuable lessons to learn now to ease the way for you and your quest for success.
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Don't Waste Your Time

Be sure you qualify your prospects well in order to save time and rejection. Learning to "disqualify" a prospect can increase your sales, according to Christine Comaford-Lynch.

She shares with readers at BusinessWeek a look at the High Probability of Selling by Jacques Werth and Nicholas Ruben and the step you can take to eliminate chasing clients that waste your time.
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