Once you get a “yes” don’t think your job is over, it’s really just begun. Now you must ensure that sale does go through smoothly and that new customer becomes a loyal customer.

Kelley Robertson shares with readers at Training five great ideas on how to keep the customer engaged even after the sale.

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Why, Why, Why?

That’s the answer to big sales, knowing why they want to buy in the first place. Tessa Stowe shares with readers at BusinessKnowHow why you should know the ins and outs of why you are selling.

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