A majority of sales training programs don’t stick, and the question is why? Long-term positive results from your salespeople attending sales training is rare to see because they might not be receiving the training necessary.

Dave Stein shares with readers at Training magazine the ins and outs of sales training and what innovative programs are currently making the grade.



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Exceptional Customer Service

Repeat customers, I repeat, repeat customers are the best in your database and what you should be striving for with each and every prospect you qualify. How do you get repeat customers? Exceptional customer service.

Here’s a great story of how one woman stays successful in a stagnate economy. Anthony Gonzalez shares with readers at My Central Jersey the secret to a travel agent’s success.



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September 11, 2008

Don't Pass the Buck

Taking responsibility for your actions is a no-brainer if you want to be successful in sales. You can try to pass the buck, but 99% of the time, your prospect/client knows it. So, then what happens? You lose some of that hard earned trust you just built.

Andrea Kay, Gannett News writer shares with readers atCinncinnati.com a lesson in accountability that reminds us it doesn’t pay to pass the buck.

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Sweet Success

One saleswoman found that building long-term relationships is the key to her sales success. Deborah Held shares with readers at BizJournals the story of Angela Lee’s incredible 100% growth in just one year, using cold calling and networking.



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What it Takes

Here is a story for those salespeople that are responsible for finding their own prospects. It’s a tale of two businesses, their failures and what to do to keep the business coming in. A great reminder that building a customer base is one of the most important things you can do to ensure long-term sales success. Bob Oros shares the story with readers at MyIDAccess.

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