Listen to your customers to get their attention. Don’t talk too much, and when you do talk, make sure you know what you are talking about. Don’t forget to follow-up with your customers and never lie to them. Make sure you understand, really understand their needs and if they say “no” more than once, they probably really mean it.

Kelley Robertson shares with readers at Sales & Marketing Management the top seven reasons customers say they hate salespeople and why.



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First Impressions Matter

Make sure your customers get a good look at you and your company at first glance. It could make or break the sale. Andy Preston shares with readers at Presentations a personal anecdote that has a special lesson in first impressions.



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November 2, 2008

Integrating Web 2.0 and Selling

Technology has opened many doors in recent years for those in sales. You can research almost any prospect to gain valuable insight before your initial sales call, you can network with thousands at once, and you can keep in touch and track customers easier than ever.

Social networking online has helped make all of this possible. Alex Jeffries takes readers on a tour of Web 2.0 and how it can help your sales at CRMBuyer.



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Face-to-Face Networking

If times are slow, schedule some networking events to attend. The more people you meet the more prospects are sure to be found. Make sure you maximize your networking efforts and make a good impression.

Michael Angelo Caruso shares with readers at EzineArticles some great ideas on how to work the room most efficiently.



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